Bad service? – YouTube your experience
Posted on 06. Jul, 2007 by Jonathan Cherry in Uncategorized
Armed with cellphone cameras and easy access to blogs and YouTube – the public is now a highly effect ‘no-nonsense’ taking, business regulator.
Don’t bother with letters to the editor, brand BS is going viral.
Check this 7 hours of hell, edited to 7 minutes on YouTube - presented by Delta airlines. Not JetBlue this time
If you have gems like this – don’t be shy, show and tell.
Corporates – just because you haven’t bothered to find out what citizen journalism is and how it can affect you, doesn’t mean that it isn’t going to be making a visit during your finest hour.
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ozgur alaz
09. Jul, 2007
Complaint 2.0