Cherryflava

JetBlue grovels on YouTube

Posted on 23. Feb, 2007 by Jonathan Cherry in Uncategorized

After subjecting their customers to ten hours of JetBlue cabin torture, the CEO of the brand has now posted an apology on YouTube.

Its seen as a first that a CEO has ever apologised for anything, and a first that YouTube has been used to ’spread the word’.

But, the CEO looks a bit like Queen Elizabeth in that the even took place more than a week ago, and their cheap cop-out is only airing now after much public blog bashing.

Plus – note the slight smug look on David Neeleman’s face as he reads the words off the tele-prompt. You can just see how stupid he thinks this idea is.

Roast him at the stake we say. Give us his head.

More: JeBlue’s video apology – Church of the customer [thanks Rich...!]

Previously: JetBlue’s very public meltdown – Cherryflava